February 2020: KLR adds Servicing Solutions

Operational and loan level regulatory compliance reviews based on all federal/state regulations and agency/ investor guidelines to identify process and asset level deficiencies across the following areas of special servicing:

Traditional Servicing

  • Servicing transfers, loan ownership transfers, and escrow disclosures
  • Payment processing and account maintenance
  • Consumer inquiries, complaints, and error resolution procedures
  • Maintenance of escrow accounts and insurance products
  • PMI
  • Credit reporting
  • Information sharing and privacy
  • Flood review
  • SCRA
  • Collateral review
  • Claims processing

Default Servicing

  • Collections and accounts in bankruptcy
  • Loss mitigation Early Intervention and Continuity of Contact
  • Los mitigation Forbearance Plans
  • Loss mitigation Repayment Plans
  • Loss mitigation HAMP Modifications
  • Loss mitigation Investor Modifications
  • Loss mitigation Deed in Lieu
  • Loss mitigation Short Sale
  • Foreclosures
  • Property Inspections
  • Property Preservation
  • Property Seizure